ROI Minds

Delivery & Refund Policy

Delivery Policy:

ROI MINDS Pvt Ltd will provide digital marketing services to the client, including but not limited to Google Ads, Facebook Ads, SEO, SMO, and strategic business consulting. These services will be provided on a monthly basis, with progress reports and team calls scheduled regularly.

Compensation:

The client will pay a monthly retainer fee, due on the first day of each thirty-day period. ROI MINDS Pvt Ltd will receive a commission based on the advertising budget managed, as displayed in the Google ads. The client cannot hold monthly fees even if the campaign is paused or live before the end of the contract. The client may cancel the service agreement with a written notice of fifteen business days, and they will not be charged for this notice period.

Refund Policy:

ROI MINDS Pvt Ltd does not guarantee any specific level of performance or results, and it does not provide refunds for services rendered.

Cancellation of Service:

The client may cancel the service agreement by providing fifteen business days’ notice, and they will not be charged for this notice period. ROI MINDS Pvt Ltd reserves the right to terminate the agreement at any time, and services will continue until the end of the thirty-day period.

Liability Waiver:

The client waives the right to hold ROI MINDS Pvt Ltd responsible for any damage and/or liability that may arise from its actions on behalf of the client.

Service Interruption:

ROI MINDS Pvt Ltd shall not be liable for any delay or failure in performance caused by an occurrence or contingency beyond its reasonable control, including but not limited to laws, proclamations, ordinances, regulations, or platform service interruptions. In the event of a service interruption, either party may terminate the agreement upon ten days’ written notice.

Suspension of Ad Accounts:

If Google or Facebook terminates the client’s advertising account, ROI MINDS Pvt Ltd is not responsible, and the client agrees to hold ROI MINDS Pvt Ltd harmless in the event of the client’s ad account being terminated. The client agrees to attempt to reactivate the account or set up a new advertising account to allow ROI MINDS Pvt Ltd to continue its work under this agreement, and ROI MINDS Pvt Ltd agrees to cooperate and assist to the best of its ability.